In a post-pandemic era where digital experience is the new normal, the pandemic has accelerated innovation and facilitated transformation. In the journey of retirement planning, what changes in expectation and habits of MPF and ORSO members as they manage their accounts? How can the industry enhance engagement with members so as to raise their awareness for managing their own pension? What can be done to better prepare the industry for the eMPF platform? In this webinar, you will hear from our guest speakers across different industries (key industry player, information technology expert and creative digital consultant) to share insights on the latest market trends and explore strategies which would drive member engagement through innovation.